Mum has a Samsung S7 phone that has been a bit of a pain since mum got it. It constantly overheats,runs out if battery and was switching itself off. She took it in a couple of times and was dismissed a bit from the people in the shop. They had to fix it 7 months ago as it stopped working. This time a couple of weeks ago the back started peeling off and a week ago by the time mum got to the shop the back was just about completely off. Anyway it got shipped to repairland and mum got to pick it up today.
They said it was the worst one their shop had seen and just about everything was replaced on the phone. Mum said she would have expected to get a new phone as a replacement seen this one seemed to be a dud. They said that wasn't their policy. It does feel new and is much shinier and tidier. Now mum has to reload all her blogs and take more photos of me.